How It Works?

We are able to provide predictable results for a predictable fee through the use of revolutionary tools, systems and processes. Our processes have been developed and refined over 8 years. We work closely with our customers and continually improve our processes to achieve impeccable customer satisfaction.

Whilst there are plenty of organizations who use similar tools for support, the unique Digital Armour Way of support means that you get corporate grade IT support and advice at an affordable cost.

Our goal is to provide Fanatical Customer Service and Support to all our clients!

We Want You to Test Drive Our IT Support – Without Risk

Whilst we can go on and on about how great we are, the proof is in the pudding.

We offer a 90 day money back guarantee on our support services. If after signing up with us you are unhappy with us for any reason we will give your money back for that month – no questions asked!

Ok – So What Do You Get?

Proactive Technology Management

• Scheduled Monthly Maintenance
• Dedicated Engineering Team
• Dedicated Account Management Team
• 24×7 Network Monitoring
• 24×7 Server Monitoring and Management
• Monthly Maintenance Report
• Patch Management
• Anti-spyware Management
• Anti-virus Management
• SPAM Management

Reactive Support Services

• State of the Art Ticketing and Helpdesk System
• Same Day On-site Response Time for Critical Issues
• Business Hours Support
• 24×7 Support
• On-site Support
• Unlimited Remote Support

Network Administration

• Centralized reporting
• Server audits and checklists
• QA checks

Technology Consulting

• Hardware & Software Procurement
• IT Strategic Plans and advice
• CIO Service

DA’ own Unique Value Added Services

• Business profitability Assessments
• Business Process Assessments
• DA’s Unique Cost Reduction Audit
• Telecommunications reviews
• Technology Roadmaps and reviews